About Us
We built TrustHorizon to eliminate the fear and uncertainty diaspora communities face when investing or purchasing assets back home in Africa.
Our Mission
To become the trusted infrastructure for secure diaspora transactions.
What We Do
We coordinate trusted transaction workflows, independent asset inspections, title/legal verification, and protected escrow release processes so buyers and sellers can transact with absolute confidence. Our platform acts as a secure buffer, ensuring that funds are only disbursed once all agreed verification steps are verified and approved.
Expanding Across Africa
We start with Nigeria, bringing transparency and structure to land, real estate, vehicle, and business procurement deals. Moving forward, we are expanding our networks and integrations across Africa to connect global diaspora capital with local markets securely.
Privacy Policy
TrustHorizon operates TrustHorizon, a trusted third-party transaction orchestration and verification platform for diaspora cross-border transactions.
1. Information We Collect
We collect account details (name, email, phone, address), identity verification data (passport/ID, KYC information), transaction data, seller/buyer communications relevant to transactions, verification documents, device/browser usage data, and fraud/security telemetry.
2. How We Use Information
To provide services, verify identity, comply with AML/KYC obligations, coordinate inspections/legal verification, process payments through regulated partners, prevent fraud, provide support, improve platform performance, and meet legal obligations.
3. Legal Basis (GDPR)
Contract performance, legal obligation, legitimate interests (fraud prevention/platform security), and consent where required.
4. Data Sharing
We may share data with regulated payment processors, KYC providers, legal verification partners, inspectors, dispute resolution providers, cloud infrastructure providers, and regulators where required.
5. International Transfers
Data may be processed outside the UK/EEA with appropriate safeguards.
6. Data Retention
We retain data as required for compliance, fraud prevention, contractual enforcement, and operational records.
7. Your Rights
Access, correction, deletion (where lawful), restriction, objection, portability, and complaint rights.
8. Security
Encryption, access controls, audit logging, monitoring, vendor controls.
9. Contact
For any queries or concerns regarding your privacy or data rights, contact us at support@trusthorizon.co.uk.
Terms of Service
Please read these Terms of Service carefully before using the TrustHorizon platform.
1. Role of Platform
TrustHorizon acts as a neutral third-party transaction orchestration and verification platform. We coordinate escrow-style workflows via regulated payment partners. We are not a bank, lender, legal owner of listed assets, or direct custodian of client money.
2. Eligibility
Users must be 18+, provide accurate information, and pass required verification.
3. Services
Bring Your Own Deal (BYOD), verified opportunities, transaction coordination, verification orchestration, dispute workflow support.
4. Buyer Responsibilities
Review reports, provide accurate information, approve releases only when satisfied, comply with laws.
5. Seller Responsibilities
Provide truthful ownership details, cooperate with verification, honour transaction commitments.
6. Payments
Payments are processed via regulated partners. Fees are disclosed before commitment. Release/refund conditions depend on transaction rules and dispute outcomes.
7. Verification Disclaimer
Verification reduces risk but is not an absolute guarantee of asset condition, title perfection, or future performance.
8. Prohibited Conduct
Fraud, circumvention, false documentation, sanctions violations, abuse.
9. Disputes
Funds may remain restricted pending investigation. Evidence review and escalation rules apply.
10. Liability
To the fullest extent permitted by law, liability is limited to fees paid to the platform, excluding mandatory legal protections.
11. Governing Law
England and Wales unless otherwise required.
Security Guarantee
Your Trust, Our Infrastructure.
We protect transactions through robust security workflows:
- Regulated payment partner processing
- Identity verification and AML screening
- Independent verification workflows
- Audit logging and transaction traceability
- Encryption and access controls
- Fraud monitoring and anomaly detection
- Controlled approval/release workflows
Our Commitment
We do not release transaction funds through our workflow until agreed conditions are satisfied under the transaction process.
Important Disclaimer
No security system eliminates all risk. Users must review verification evidence, inspect documents, and exercise judgment before authorizing funds release.
Contact Support
Need help? Our support team is here to assist you through every step of your transaction.
General Support
Email: support@trusthorizon.co.uk
Transaction Support
For active transaction issues, disputes, verification questions, or payment concerns, mark requests URGENT in your email subject or in-app support request.
Target Response Times
- General inquiries: within 24 business hours
- Active transaction matters: same business day where possible
- Critical disputes: priority escalation
Support Channels
- Email support: support@trusthorizon.co.uk
- In-app support messaging panel
- Online Knowledge Base: www.trusthorizon.co.uk